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Spanning the requirements of a modern automotive retail operation, Helios brings the suite of tools to enable an engaging digital customer experience.
The platform provides customers an experience they’re already very used to with online retail. Whether be–spoking a new vehicle or browsing available inventory, the customer journey begins at their convenience with every tool they need to complete the purchase of their vehicle.
The demand from customers for an easier and more convenient way to manage their servicing needs is high. Online bookings, digital quotations and payment, make the aftersales experience a sinch.
Operating rental or subscription fleets has never been easier; from selecting a vehicle, paying deposits through to the check-in/out process, it can all be done from their computer or mobile device.
Helios Digital is a digital eco-system, with a complete set of tools for modern automotive retailers
Digital Helios is a digital eco-system, with a complete set of tools for modern automotive retailers
Fully integrated Dealer management system. Interconnected module structure provides information across dealership operations
With teams located across Asia Pacific, Helios Digital offers in-language and in-time-zone delivery and support to our APAC clients.
Expand your sales reach and deliver a true digital sales experience to your customers.
Understand your business at the click of a button, with custom reporting solutions delivering the analysis you need for your operation.
Deep integrations with OEM services and third-party APIs, reduce double keying of information and maintain a smooth flow of data with external systems.
Don’t leave behind profit opportunities as they are unseen or not actioned. The Helios eco-system is designed to focus on a profitable business operation.
Helios is the complete digital eco-system for automotive retailers. Encompassing both front-end, customer facing applications as well as the business tools needed for a profitable operation.
Helios operates across any popular browser with customer facing applications for sales and aftersales, while the console gives retailers the tools to manage their sales and workshop interactions. Front-end sales features can be designed to a franchise, giving a seamless brand experience. While either integrated with the Dealer Management System or using the standalone inventory management feature to display stock in the marketplace. Allocate enquiries to salesmen when they come in and manage the sales funnel with integrated reporting. With an accurate picture of customer profiles to execute precise and targeted sales campaigns.
The aftersales function allows customers to book services without the need for visits or phone calls, at a time that suits them. The interactive calendar lets them know when slots are available, so they can find the convenient time in their busy schedules.
Tracking servicing couldn’t be easier with videos and updates from technicians and service advisors, allowing the customer to authorise work and make advanced payments. So all there is left to do is to pick up the vehicle and continue with their day.
The Helios mobile app is designed as a companion to customers and a connection to the retailer and brand. Vehicle owners can receive service reminders, access the booking calendar and pay for service from their mobile.
At any time they can look up service records and invoices, so they never loose track of important paperwork. Retailers can reach out to customers with personalised promotions, including service campaigns and trade offers.
Integrating with popular business tools reduces the needs for double keying of information, as well as reducing disruption in well established operations. Our integrations use the many open APIs provided by leading SaaS tools, as well as those of Finance and Insurance providers.
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